Terms & Conditions
This web site is owned and operated by Kahurangi Estate Distribution Limited, a New Zealand Business, and will be hereby referred to as “Kahurangi Estate”, “Kahurangi”, “we”, “our” and/or “us” in these Terms & Conditions.
In viewing and/or purchasing products on this website the customer agrees to the following terms and conditions of sale.
Pricing
All prices shown are in New Zealand Dollars. We do not accept any other currencies. Your credit card issuer may apply charges for currency conversion. Kahurangi Estate will not cover the cost of these charges or accept responsibility for any currency conversion charges.
GST – Goods and Services Tax
All prices are New Zealand GST (Goods and Services Tax at 15%) inclusive.
Payment Information
Payment via Credit Card
We accept Visa, Mastercard. We accept payment by direct credit into our bank account. Please note, your credit card information is not disclosed to any other party. Items will be dispatched once full payment has been received. The name that would appear on cardholder / bank statements is Kahurangi Estate.
Payment via Direct Credit
We accept payment via direct credit. Where a customer chooses direct credit as the payment option, bank details will be emailed to the registered email address of the purchaser. Once full payment for the order has been cleared in our bank account the order will be shipped.
Incorrect Bank Account Number
Where Kahurangi Estate gives the customer the choice to pay by direct credit if the customer credits money to the incorrect bank account number, and the correct bank account number was provided to the customer by Kahurangi Estate, then Kahurangi Estate will not accept any responsibility for correcting payments and dispatch of goods will be delayed.
Online Security
Kahurangi Estate does not collect or store any credit card information.
When you enter sensitive information (such as credit card number and/or social security number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL).
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Delivery Information
Cost of Delivery
The cost of delivery is in addition to the price of the wine and shall be set at $10 per case of up to 12 bottles of wine.
Free Shipping
Orders of 2 cases or more will get free standard shipping to any New Zealand address.
Shipping Method
All orders dispatched to an address within New Zealand are delivered door to door and will require a signature upon delivery.
Post Haste are our Couriers and you will have to sign for your order. You will need to give your authority to leave your order with No signature required on your delivery instructions.
Track and Trace is standard for all orders dispatched. The Customer shall make all arrangements necessary to take delivery of the goods whenever they are tendered for delivery.
In the event that the Customer is unable to take delivery of the goods as arranged then Kahurangi Estate shall be entitled to charge a reasonable fee for redelivery. Delivery of goods to a third party nominated by the Customer is deemed to be delivered to the Customer for the purpose of this agreement.
Kahurangi Estate shall not be liable for any loss or damage whatever due to failure by Kahurangi Estate to deliver the goods promptly or at all, where due to circumstances beyond the control of Kahurangi Estate.
Target Delivery Times
All orders sent within New Zealand are targeted for delivery between 3-5 working days.
Kahurangi Estate makes every effort to ensure that delivery timeframes are accurate. However, the delivery times stated assume that there are no unforeseen events.
By placing your order, you agree not to hold Kahurangi Estate liable for any loss or damage directly or indirectly arising out of or in connection with any delay or failure to deliver within the estimated time frame.
Title
Kahurangi Estate and the Customer agree that ownership of the Goods shall not pass until the customer has paid the amount owing for the particular Goods. Receipt by Kahurangi Estate of any form other than cash shall not be deemed payment until that form of payment has been honoured, cleared or recognised and until then Kahurangi Estate ownership or rights in respect of the Goods shall continue.
Authority to Leave.
Courier companies used by Kahurangi Estate require you to sign for your order. You will need to give your authority to leave your order with No signature required on your delivery instructions.
Addressing
If any orders are found to be misaddressed by Kahurangi Estate then Kahurangi Estate will be responsible for the re-delivery, replacement or refunding of the item(s). If the customer is found to have given an incorrect or insufficient address, then Kahurangi Estate will not refund or resend the product and all responsibility will be borne by the customer.
Defects
The Customer shall inspect the Goods on delivery and shall within 30 days of delivery (time being of the essence) notify Kahurangi Estate of any alleged defect, shortage of quantity, damage or failure to comply with the description.
The Customer shall afford Kahurangi Estate an opportunity to inspect the Goods with a reasonable time following delivery if the Customer believes the Goods are defective in any way.
If the Customer shall fail to comply with these provisions the Goods shall be presumed to be free from any defect or damage. For defective Goods, which Kahurangi Estate has agreed in writing that the Customer is entitled to reject, Kahurangi Estate’s liability is limited to either (at Kahurangi Estate’s discretion) replacing the Goods.
Returns & Refunds
Returns Policy
Returns will only be accepted provided that:
- The customer has complied with the Defects Provision; and
- Kahurangi Estate has agreed in writing to accept the return of the Goods; and
- The Goods are returned at the Customer’s cost within 30 days of the delivery date; and
- Kahurangi Estate will not be liable for Goods which have not been stored or used in a proper manner;
- The Goods are returned in the condition in which they were delivered and with all packaging, brochures and instruction material in as new condition as is reasonably possible in the circumstances. The original invoice/receipt must accompany the returned item.
- We strongly advise all customers to check goods thoroughly upon delivery.
Receiving a Refund
Once your Goods has been returned to us within the above stated time frame, unless otherwise authorised by the Directors of Kahurangi Estate, we will begin to process your refund request. Each item will undergo a quality control check and once verified, your refund will be processed in the original payment format at your purchase was made within 30 days of the date of cancellation notice.
All undamaged, correctly returned products will be credited to the original purchasers credit card or bank account, including GST, but excluding courier charges. You will be notified via email to the address listed on your account when the transaction has taken place. Please note that your bank institution may require additional days to process and post the transaction to your account once they have received the information from Kahurangi Estate.
Only items which Kahurangi Estate can confirm as new and unused will be eligible for a refund or exchange. If we receive your return in a condition which we feel is not fit for exchange or refund we shall get in touch with you to discuss next steps. Kahurangi Estate reserves the right to refuse a return or exchange for any item sent back in a condition where the item has been damaged.
New Zealand Law
Any goods supplied or sold by Kahurangi Estate, are sold under the conditions of New Zealand Law
The Sale and Supply of Alcohol Act 2012 prohibit Kahurangi Estate to sell to persons under the age of 18 years. You will need to confirm and certify that you are of legal age to purchase alcohol from our website.
Where the provisions of the Consumer Guarantees Act 1993 apply, these terms will be read subject to the application of that Act, and in case of any conflict, the provisions of that Act will apply.
If the Customer is acquiring Goods for the purpose of a trade or business, the Customer acknowledges that the provisions of the Consumer Guarantees Act 1993 do not apply to the supply of Goods by Kahurangi Estate to the Customer.
Disclaimer
When viewing the pages of this website, you acknowledge that you have read and accepted the following disclaimer. The information on this website is provided for general information only.
Kahurangi Estate has provided this information for the benefit of users in good faith and with reasonable care.
We endeavour to supply advertised vintages, quantities and pricing, but all orders are subject to availability and confirmation by Kahurangi.
If any product ordered is unavailable or incorrectly priced we will contact you and advise you of the correct price, vintage and/or recommend a suitable substitute.
Copyright & Trademarks
You agree that the content you access, view or download and the software used to create it, remains the property of Kahurangi Estate as defined by New Zealand and International Property Law, including but not limited to Copyright and Trademark laws. You agree not to modify or alter the content in any way, or make it available to any third parties.
Amendments to the Terms & Conditions
We reserve the right to review and amend these terms and conditions from time to time. Amendments will be effective immediately and in continuing to use the website you confirm and acknowledge that you accept any amendments to the terms and conditions.